Doubletree By Hilton London Westminster

The staff at the reception desk was sometimes hard to understand because of their accent (eastern Europe?)of

Very sleek design yet comfortable and welcoming. Particularly enjoyed the use of the iMac which is a fantastic idea.

The room was a tiny bit too small for 2.

Hotel is of very high standard and service was very good position very good room very clean

Sorry but our room was very noisey from the bath room above we found throughout the night that the person above must have had a weak bladder and could hear him use the bathroom in our bedroom

All staff extremely helpful and polite. Breakfast and dinner were excellent. Brilliant location - easy to get to most of tourist areas and theatres.

Room rate expensive - ? prices bumped up because it was the London Marathon weekend.

Great hotel for business - handy to Whitehall and so on. Staff friendly and helpful. Any problems (eg in-room computer did not play DVD movies provided by hotel) were attended to quickly but not resolved (apart from moving rooms).

The hotel was very comfortable and the staff were efficient and friendly. The location of the hotel was ideal for shopping / weekend break/business.We had an evening meal on one night during our stay but the meal was tasteless andthe chicken within was tough. The breakfast on the other hand was superb with a great variety of products available.

I intended to stay 2 nights but extended my stay because I was stranded due to the volcanic eruption. I felt the hotel was very accomodating and did not jack up the price when I was in such a horrible situation. Having a computer in the room was a huge benefit as airlines, embassies, etc all tell you to use the internet.

Fixing the problems asap. Nice with Mac TV/computer and wireless internet.

The lounge bar was excellent for a woman on her own - did not feel uncomfortable and the food was of good quality. The room was large and was very convenient for working.

Location is excellent, still away from the tourist routes.

A bit pricey, but: the shorter your visit, the better this hotel.

Fast track bill payment when leaving. Safe in room. Air conditioning. IMac. Hairdryer.

Thought would be able to see Thames but could not. The bathroom was quite small. Chocolates not in room and questioned by staff when asked for them. We were told that the welcome drink of champagne was to be had in the bar however we only had 1 hour before going out and asked for it to be delivered to room. 45 minutes later, having asked 3 times, it arrived. On arrival we did not feel staff were very welcoming and some seemed unsure of procedure. When leaving we experienced the same. A lot of money for the quality of service and room.

It is in a fantastic location - lovely area to walk around. The staff were very helpful.

Location is excellent; a short walk to the Big Ben and West Minister Abby, and it is also quite. The rooms are good size and the bed is comfortable. The restaurant offers nice dishes and a BBQ grill station; you can order freshly grilled food. There are constant taxi outside of the hotel so you don't need to prebook.

Busy elevation at check out time, and very expensive breakfast. They have 4 elevators, and 12 floors. On the day we were checking out, we had to let 2 fully packed elevator go by us before finding a elevator that has space. Plan to leave early to beat the crowd. Breakfast cost 16 pounds and 21 pounds if you want to order, and there isn't much to eat. Too expensive for what it is.

The location is close to lots of sights to see in Westminister and an easy 10 minute walk from Victoria Stateion.

Very pricey for the size of the room and absolutely no view. Hotel staff could use a bit more people skills.

The staff were extremely halpful and friendly, and the room itself was very comfortable. Although the bathroom was small, the shower had to be one of the most powerful showers I have ever used!